
THIS WEBINAR HAS ENDED
Topics covered:
I - Intelligence and Emotional Intelligence
Definitions
Key characteristics of emotional intelligence
How emotional intelligence is developed
Emotional intelligence models
II - Emotional Intelligence at Work
Self-awareness and self-reflection
Self-management
Interpersonal dynamics
Empathy in the workplace
Responding to difficult situations
III - Leadership and Emotional Intelligence
Why emotional intelligence is critical for leaders
Cultivating emotional intelligence in your team
Date: March 25, 2023 | 9:00 AM - 12 PM PST
Course Delivery:
Online via Zoom
Online via Zoom
Highly interactive and practical learning experience
Digital handout and certificate are provided